Senior Citizens & Saving Centers!

A Pakpotpourri Exclusive

By: Shamsa Aftab Ali

I would like to draw the attention of concerned authorities about a serious problem that we, the aged, face regularly.The saving centers of all localities have this problem. The majority of people coming there to collect interest are old (like me being 74) with multiple illnesses.It takes hours to get the profits owing to the rush, which is a torture for most of us.But those in the saving centers insist on the presence of the owner of certificates to release the profit_DSC0073. It would be very helpful to give the interest to a person carrying a letter of authority  provided by owner. This will be a big relief for us senior citizens.I have twice asked this, both times being denied. Although I had suggested, ID card of both awarding the authority & that receiving the authority to collect may be duly attached while also being mentioned in the letter.

I beseech the authorities to kindly facilitate the old people .

This was contributed by the Author to this blog . She is based in Lahore.

Post a comment or leave a trackback: Trackback URL.


  • Shaheen  On March 11, 2013 at 9:21 am

    Agree, with her…

  • Shakira  On March 11, 2013 at 9:32 am

    Thank you for pointing the issue …

  • Munir Hafiez  On March 11, 2013 at 9:48 am

    Agree with her.Alternatively, the amount can be deposited directly in the Bank or delivered at the given address.We have postmen still functioning and their are courier services, which can provide free or subsidized delivery to Senior Citizens.
    NADRA has all details and the Govt can chip in aswell.Many ways to do it,provided the will and capacity to think is there.

  • naveed tajammal  On March 11, 2013 at 10:00 am

    well said.

  • S M Anwar  On March 11, 2013 at 10:54 am

    I think the people at the Saving Centre at Lahore are just fussy.
    In karachi I draw profit of my two senior citizen sisters on the basis of their letter of authority, without any problem. I know others do likewise.

  • Mansoor Mubeen  On March 11, 2013 at 1:47 pm

    this is very very serious issue and needs our attention. once i happened to visit a saving centre, and it was a three hours ordeal and i agree with ms. shamsa sahiba that the procedure of transactions should be changed.

    however in my opinion, the authority letter system is not safe and not in the interest of savings certificate holders, specially the elderly people.. i suggest the direct bank transfer in the designated bank account as the most viable solution. most of the banks do not charge any bank charges on the accounts maintained by honorable senior citizens.


  • Javed Chaudhry  On March 11, 2013 at 1:48 pm

    I wonder why cannot the money be mailed to the senior citizens by a cheque, or better still, credit their bank accounts every month or whatever the frequency of payment may be. Why do the people have wait in long lines to pay the bills as well as to collect their dues?

    The thugs who run the country, spend fair amount of their time in the West, do they not stop for a moment and learn how the others deal with their day to day chores? The troubles and problems the ordinary citizens go through is a direct reflection of the brainless thugs who run the government and the senior bureaucrats who are expected to come up with smart ways to serve the public better. If they cannot do it, what exactly do they do then? They have very little to show for their large salaries and perks which the poor public pays with their sweat and hard work. Does the government or its officials have ability or propensity to do anything right?

    Javed Chaudry

  • Tanvir Ahmed  On March 11, 2013 at 1:57 pm

    When has any Govt: seriously taken up the problems of the senior citizens. I agree with what is being suggested but we should also remember that in this fine country of ours things don’t get done till one comes on the roads. Are we willing to make our presence felt at the press clubs to lodge protest against the inhuman treatment being given to these seniors.i will be more than willing to join in a peaceful protest out side the press club at karachi when ever it is held. Enough is enough, let us join hands to shame the shameless. Regards Tanveer Ahmed

  • Anil Madan  On March 11, 2013 at 2:00 pm

    The lady must have experienced this problem but I have been drawing the profits of my sisters and brother who due to their age (over 75 years) were unable to go themselves and never did I encounter any problem except that when issuing new withdrawal slips the Centre at times asks for the owner of the Certificate to get it personally. This means a visit after a year ( there are 12 slips in one booklet). Having said this I must admit that in my case the surname/last name is the same so this also helps. I will also quote another example of a friend ( 83 years and 89 year old) in Rustam Distt Mardan who has investments in Peshawar and his servant goes to the National Saving Centre and the profit is paid to the driver/servant. I think it depends on Centre to Centre.

    With regards and best wishes,
    Anil Madan.
    Cell #03214699744
    Land Line 042 35839112

  • Shamim Shah  On March 11, 2013 at 2:06 pm

    The observation is valid, but may have certain technical problems. It may be easier if a case is taken up and the Saving Center issues a crossed cheque in the name of certificate holder OR the saving Center could transfer the profit amount directly into the bank account of the certificate holder. The certificate holder could draw this amount as per convenience through ATM card. Probably Benazir income support funds are being distributed through this method.
    Sent from my iPad

  • Shafqat Kakakhel  On March 11, 2013 at 2:08 pm

    The Islam Abad Saving Centre that my wife and/or visit is amazingly efficient and helpful and we have not experienced any difficulty whatsoever. Next to the Traffic Police Complex this place is a shining example that all public sector offices should emulate.

    • Yasmeen Ali  On March 11, 2013 at 2:44 pm

      You are very lucky in that case!
      The Govt should issue a central policy guideline so each center does Not operate on their whims & likings.

      • Shamim Shah  On March 11, 2013 at 2:45 pm

        I checked up with the Saving Centre at Peshawar Road Rawalpindi (Near Chour Harpal), they do not permit withdrawals on authority letter. Some centers on the other hand may be working on trust and relationships, but there is definitely a need to have a central policy by the Govt as suggested by YAA

  • Khalid Rahim  On March 11, 2013 at 2:31 pm

    This problem could be at some Centers but certainly not all. The lady concerned must point out the location of this center.

  • Abdullah Hussein  On March 12, 2013 at 1:12 am

    I am 81 and wholeheartedly support any measures that would make life easier for old people’s transaction procedures at National Saving Centers. Abdullah Hussein.

  • syed shahid  On March 12, 2013 at 1:13 am

    Electronic banking is becoming the norm rather an exception, therefore Saving Centers must adopt electronic transfers for the senior citizens, for a little cost the money can be delivered at the door step of the account holder. it is all doable, only if the will is there.

  • FM  On March 12, 2013 at 12:48 pm

    I wrote a letter to DG Mr Sheikh who did respond and gave momentum to Computer system which came up in two months or so. But this problem remains unattended and many more which are
    encountered by customers i.e uncooperative attitude of staff and atmosphere around.
    Shamsa ji is right why authority letter when you draw interest on cheque. The owner should just sign at back saying received the amount that cheque has. Then it should be allowed without the presence of account holder.

  • NA  On March 14, 2013 at 9:59 pm

    She is absolutely right. Saving centers are all manual and extremely slow. They are working in a decades old environment.
    The letters of authority will be misused for sure so should be avoided.
    The way to go is computerization and ATMs. A queueing system would also help.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: